What types of information we collect
We collect certain information to ensure smooth registration, betting, and payment services on 877bat. This Privacy Policy clearly outlines what data we collect and why.
Personally identifiable information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID or passport number (for KYC verification)
- Current Address & District
- Payment account details (bKash/Nagad/Rocket number)
Account & Transaction Information:
- Username & password (stored in encrypted form)
- Deposit & Withdrawal History
- Betting History & Preferred Sports Categories
- Records of bonus claims and wagering activity
We never store your full card number or CVV. Payment information is processed directly through secure channels via our payment gateway.
Data collection methods and sources
877bat collects your information through several methods. Each approach is fully transparent and based on your consent.
Information Provided Directly:
- You voluntarily provide information when filling out the registration form
- When uploading documents for KYC verification
- Records of conversations when you contact customer support
- When participating in promotional surveys
Automatically collected information:
- IP address and device type
- Browser type and operating system
- Which pages on the site were visited and for how long
- Login time and location (district level)
- Cookie and session data
| Data Source | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, email, mobile number | Account Creation |
| KYC verification | ID document, photo | Age & Identity Verification |
| Payment Gateway | Transaction reference | Deposit/Withdrawal Process |
| Browser/App | IP Address & Device Information | Security & fraud prevention |
| Cookies | Session, preferences | Experience Improvement |
Purpose of Data Use
877bat uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.
- Creating and managing your account, and ensuring login security
- Processing deposits, withdrawals, and betting transactions
- Managing the KYC verification and age confirmation process
- Providing customer support and resolving issues
- Sending promotional offers, bonuses, and personalized recommendations
- Prevention of fraud, money laundering, and unauthorized access
- Legal Compliance & Regulatory Reporting
- Improving the performance and user experience of the 877bat platform
- Responsible Betting Program Monitoring & Support
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings.
Data Sharing & Third-Party Disclosure
877bat does not sell your personal data. However, limited information may be shared with trusted partners under specific circumstances.
Who Your Information May Be Shared With:
- Payment Provider: Necessary transaction details are shared with bKash, Nagad, and Rocket to process deposits and withdrawals
- KYC Verification Provider: Approved third-party services may be used for identity verification
- Technology service provider: Contracted partners for hosting, analytics, and security services
- Law Enforcement: Relevant information will be disclosed if required by legal directive or court order
- Regulatory Authority: Meeting mandatory reporting requirements from licensing authorities
Important: All third parties with whom 877bat shares data are contractually required to uphold the same privacy standards set out in this policy.
Use of Cookies & Tracking Technologies
877bat uses cookies and similar tracking technologies on its website to enhance your browsing experience and maintain platform security.
Cookie Types:
- Essential Cookies: Essential for login sessions and security — these cannot be disabled
- Functional cookies: Remembers your language preference and theme settings
- Analytics cookies: Helps us understand which pages are visited most
- Marketing Cookies: Used to show relevant promotions
You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may prevent some features of 877bat from working properly.
When you first visit 877bat.bet, a cookie consent banner will appear. By clicking "Accept", you consent to all categories of cookies.
Data Retention Period & Security Measures
877bat uses industry-leading security technology to keep your data safe. Our servers and databases operate in a consistently protected environment.
Security Measures:
- All data transfers are secured with 256-bit SSL/TLS encryption
- Passwords are stored using bcrypt hashing and are never stored in plain text
- Two-factor authentication (2FA) is available.
- Automatic alerts for suspicious logins or transactions
- Regular security audits and penetration testing
- Data backup and disaster recovery plan
Data Retention Period:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal obligation |
| Transaction Records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 Years | AML Regulations |
| Customer support logs | 3 years | Dispute Resolution |
| Cookie Data | Up to 12 months | Session Management |
Your Rights Over Your Data
877bat believes you should have full control over your own data. That's why we uphold the following rights for all users.
- Right to Access: You can find out at any time what data 877bat holds about you.
- Right to rectification: You may request that incorrect or outdated information be updated
- Right to erasure: Under certain conditions, you may request that your personal data be deleted
- Right to restrict processing: In certain cases, you may request that the use of your data be restricted
- Right to Portability: You can obtain your data in a structured, portable format
- Right to object: You may opt out of marketing communications at any time.
To exercise any of these rights, email us at support@877bat.bet. We will do our best to respond within 30 business days. Please note that some data may not be erasable due to legal obligations.
You can directly update your profile information, notification preferences, and privacy settings on the Account Settings page.
Privacy protection for minors
877bat is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.
- Age verification is mandatory at the time of registration.
- Proof of age is required during the KYC process.
- If a minor's account is detected, it will be immediately closed and all associated data will be deleted.
- Parents or guardians may request the deletion of their child's data.
A Note to Parents & Guardians: If your child has registered on 877bat by mistake, please contact support@877bat.bet immediately.
Privacy Policy Change Notification
877bat reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.
- If significant changes are made to the policy, you will be notified via your registered email or SMS
- The date of any changes will always be noted at the top of this page
- Continued use of 877bat after any changes will be considered acceptance of the updated policy
- If you do not agree to the updated policy, you may request to close your account
Privacy Contact
If you have any questions, concerns, or requests regarding the Privacy Policy, please reach out to our dedicated privacy team.
- Email: support@877bat.bet
- Subject: Send an email with the subject "Privacy Request"
- Response Time: Within 30 business days
- Live Chat: 24/7 support is available at 877bat.bet
Your identity may be verified before we respond to any privacy request. This is done solely to protect your own information.